Socket.io error 404 response

Frappe Framework
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Do you all know what cause of this error ? or how can i inspect the error ? Your help is greatly appreciated. I am using v8.0.1 beta.

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Can you try to re-install socket.io,
npm install socket.io redis express superagent cookie

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@Pawan yes, i tried this before, it will always async with non stop every mini-second, something like the photo below:

is this normal ? In addition, it made my erpnext unable to function well since the processing taken by the frappe.async.get_user_info… i do not know what is the problem.

Unable to function well meaning, it stuck on the web page.

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Can you run, bench update?

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@Pawan is the bench update will affect the code that i made changes on ?

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If you have made changes to core files, it will not update successfully.

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@Pawan , i thinking to back up the bench-repo and frappe-bench folder, in case i am not successfully update, then i can replace the backed up folder into same location, and it will function as previous, am i right ?

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@jcyh Are you on Frappe v7? Because it is not compatible with the latest socket.io

If the above is true for you, run this :

npm install socket.io@1.7.4

this will install socket.io at 1.7.4 which is the last version that supports v7 frappe.

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I am using v8.0.1beta develop environment, master branch

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@vjFaLk, i tried the solution you mentioned, unfortunately it still hit the same error.

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I realise it hit the socket.io error when i access using the erpnext mobile app, when i use back browser, the socket.io doesn’t hit 404 error…

But i still couldn’t what is the problem.

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run bench restart after running that npm command

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@vjFaLk
Same issue.

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You manually (not via bench command) set up nginx.conf or for some reason don’t have tho node package socket.io installed might be a reason for such error.
In this case you have to check if you have server.io installed and listening as server then configure it in nginx.conf or the appropriate included configuration file.

How to find on which port is running socket.io server?

can see how the server is started in frappe-bench/apps/frappe/socketio.js

search for it’s configuration variable value:
grep -R socketio_port ./frappe-bench/

check where node process is LISTENING (Ubuntu command) lsof -i| grep LIST

1 Like
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any luck on this issue