"Sorry we will be back...." error comes up when downloading template

I did do the bench update but still it’s same.

1.Do a bench restart and check.

2.What is the output of “sudo supervisorctl status”?

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Thank you for the prompt reply Sir, I did restart the bench and Still the same can’t export templates @rmehta @Basawaraj_Savalagi

  1. eurekaforbesdelhi@instance-1:/home/frappe/frappe-bench$ bench restart
    INFO:bench.utils:sudo supervisorctl restart frappe-bench-workers: frappe-bench-web:
    frappe-bench-frappe-schedule: stopped
    frappe-bench-frappe-default-worker-0: stopped
    frappe-bench-frappe-long-worker-0: stopped
    frappe-bench-frappe-short-worker-0: stopped
    frappe-bench-node-socketio: stopped
    frappe-bench-frappe-web: stopped
    frappe-bench-frappe-schedule: started
    frappe-bench-frappe-default-worker-0: started
    frappe-bench-frappe-long-worker-0: started
    frappe-bench-frappe-short-worker-0: started
    frappe-bench-node-socketio: started
    frappe-bench-frappe-web: started

  2. eurekaforbesdelhi@instance-1:/home/frappe/frappe-bench$ sudo supervisorctl status
    frappe-bench-redis:frappe-bench-redis-cache RUNNING pid 680, uptime 22:39:09
    frappe-bench-redis:frappe-bench-redis-queue RUNNING pid 679, uptime 22:39:09
    frappe-bench-redis:frappe-bench-redis-socketio RUNNING pid 681, uptime 22:39:09
    frappe-bench-web:frappe-bench-frappe-web RUNNING pid 4857, uptime 0:04:11
    frappe-bench-web:frappe-bench-node-socketio RUNNING pid 4866, uptime 0:04:10
    frappe-bench-workers:frappe-bench-frappe-default-worker-0 RUNNING pid 4782, uptime 0:04:15
    frappe-bench-workers:frappe-bench-frappe-long-worker-0 RUNNING pid 4807, uptime 0:04:14
    frappe-bench-workers:frappe-bench-frappe-schedule RUNNING pid 4781, uptime 0:04:15
    frappe-bench-workers:frappe-bench-frappe-short-worker-0 RUNNING pid 4826, uptime 0:04:13

I am using ERPNext on Google cloud Debian

I hope someone gives me solution as I have to import completed contact list into ERPNext by tomorrow!!! @Basawaraj_Savalagi @rmehta @saidsl


See latest trace in the frappe-bench/logs/web.errror.log file

Maybe try to get someone to do this for you as a paid job if its so urgent. Hard to say without looking at your system.

Thank you Mehtaji,
Is it possible for you remotely see my computer through Teamviewer. I can give you passcodes now

If you ask for someone’s time, you should atleast offer to pay. In open source the software is free not, someone’s time.

Sure sir, can you please tell me how much it can cost me? I am not asking here to get it for free.