"Sorry we will be back...." error comes up when downloading template

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18809Ă—363 22.2 KB

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I did do the bench update but still it’s same.

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1.Do a bench restart and check.

2.What is the output of “sudo supervisorctl status”?

1 Like
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Thank you for the prompt reply Sir, I did restart the bench and Still the same can’t export templates @rmehta @Basawaraj_Savalagi

  1. eurekaforbesdelhi@instance-1:/home/frappe/frappe-bench$ bench restart
    INFO:bench.utils:sudo supervisorctl restart frappe-bench-workers: frappe-bench-web:
    frappe-bench-frappe-schedule: stopped
    frappe-bench-frappe-default-worker-0: stopped
    frappe-bench-frappe-long-worker-0: stopped
    frappe-bench-frappe-short-worker-0: stopped
    frappe-bench-node-socketio: stopped
    frappe-bench-frappe-web: stopped
    frappe-bench-frappe-schedule: started
    frappe-bench-frappe-default-worker-0: started
    frappe-bench-frappe-long-worker-0: started
    frappe-bench-frappe-short-worker-0: started
    frappe-bench-node-socketio: started
    frappe-bench-frappe-web: started
    eurekaforbesdelhi@instance-1:/home/frappe/frappe-bench$

  2. eurekaforbesdelhi@instance-1:/home/frappe/frappe-bench$ sudo supervisorctl status
    frappe-bench-redis:frappe-bench-redis-cache RUNNING pid 680, uptime 22:39:09
    frappe-bench-redis:frappe-bench-redis-queue RUNNING pid 679, uptime 22:39:09
    frappe-bench-redis:frappe-bench-redis-socketio RUNNING pid 681, uptime 22:39:09
    frappe-bench-web:frappe-bench-frappe-web RUNNING pid 4857, uptime 0:04:11
    frappe-bench-web:frappe-bench-node-socketio RUNNING pid 4866, uptime 0:04:10
    frappe-bench-workers:frappe-bench-frappe-default-worker-0 RUNNING pid 4782, uptime 0:04:15
    frappe-bench-workers:frappe-bench-frappe-long-worker-0 RUNNING pid 4807, uptime 0:04:14
    frappe-bench-workers:frappe-bench-frappe-schedule RUNNING pid 4781, uptime 0:04:15
    frappe-bench-workers:frappe-bench-frappe-short-worker-0 RUNNING pid 4826, uptime 0:04:13
    eurekaforbesdelhi@instance-1:/home/frappe/frappe-bench$

I am using ERPNext on Google cloud Debian

I hope someone gives me solution as I have to import completed contact list into ERPNext by tomorrow!!! @Basawaraj_Savalagi @rmehta @saidsl

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@Amarjeet_Singh_Sintu

See latest trace in the frappe-bench/logs/web.errror.log file

Maybe try to get someone to do this for you as a paid job if its so urgent. Hard to say without looking at your system.

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Thank you Mehtaji,
Is it possible for you remotely see my computer through Teamviewer. I can give you passcodes now

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If you ask for someone’s time, you should atleast offer to pay. In open source the software is free not, someone’s time.

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Sure sir, can you please tell me how much it can cost me? I am not asking here to get it for free.