Standard install but still cannot get socketio to run

Frappe Framework
1

Hi,

Has anyone else had an issue with this and fixed the issue. I installed bench and migrated to develop branch. Trying to get socketio working and when I run the report “System Health Report” I get the ping on socketio fail… Can you assist me in troubleshooting what is wrong and how to get socketio working?

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I dont find any other issues with the install and the site is operational on other features. Just cannot see how socketio is failing on the ping. I do see the server listerning on port 9000
“11:36:04 redis_queue.1 | 58219:M 06 Dec 2024 11:36:04.439 * Ready to accept connections
11:36:05 socketio.1 | Realtime service listening on: 9000
11:36:05 watch.1 |”

any assistance will be appreciated. Thank you.

kind regards
Hemant

2

Try installing using this. It will work for sure.

3

Hi Yamen,

Thanks for your response, using this did you get your socketio also working, and is this on both production and development? Are you able to send me a screensort of your System Health Report?