Hello
We’re facing issues regarding the “Balance Value” column in “Stock Balance” report.
Some items with zero “Balance Qty”, have a positive or negative non-zero “Balance Value”, even though the same item’s “Balance Value” appears as zero in “Stock Ledger” report.
I searched the forums and found some threads regarding the same issue, but non of the mentioned solutions worked.
Here is an example of one of the items with zero qty and non-zero value:
Stock Ledger Report: Shows only two transactions: a Purchase Receipt and a Delivery Note, each with a different “Incoming Rate.” This discrepancy appears to trigger the same bug in the Stock Balance report.
Temporary Fix: We resolved the issue for this specific item by cancelling and re-submitting the single Delivery Note. Notably, we did not change any data (e.g., rates or quantities) during this process—the act of amending and resubmitting the document alone corrected the balance.
While this workaround fixed one item, the root cause is still unknown and the issue persists for other items. We’re also concerned it may affect future transactions.
What could be causing this bug?, and how can we fix it for all affected items without going over and cancelling every transaction?