Stripe Payment Error


I have successfully integrated the stripe with erpnext and sent payment request to my client, but he ended up with error while paying, the error was “something went wrong”.

I checked in erp error logs which throws following error.

Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/stripe_settings/”, line 79, in create_charge_on_stripe
charge = stripe.Charge.create(amount=cint(flt(*100),,,,
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/stripe/api_resources/abstract/”, line 22, in create
response, api_key = requestor.request(“post”, url, params, headers)
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/stripe/”, line 122, in request
resp = self.interpret_response(rbody, rcode, rheaders)
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/stripe/”, line 373, in interpret_response
self.handle_error_response(rbody, rcode,, rheaders)
File “/home/frappe/frappe-bench/env/lib/python3.6/site-packages/stripe/”, line 152, in handle_error_response
raise err
stripe.error.InvalidRequestError: Request req_nPuqXnlOvYbR8l: As per Indian regulations, export transactions require a customer name and address. More info here: Accept International Payments from India | Stripe Documentation

What I can see that it requires customer address and name to get transaction fulfilled, I checked in customer master, the name and address fields are properly filled.

Is there anyone else who is facing same problem? Any suggestions.


Yes, I am facing the exact same problem.
It will be really great if somebody could help.