Hello,
when I create a BOM with serialized subcomponents I want be able to track them once my finished product is sold to a customer.
Scenario: My finished product is built out of items that are serialized. If one serialized part is problematic and I would like to repair or replace that part, I am not able to find out in which finished product they are installed. I want to be able to see how many customers are affected.
I do not see the point why I am able to create BOMs with serialized items but later cannot track these items. What is the reason?
Thank you