Supervisorctl restart frappe error

ERPNext
,
1

Hi team, using ubuntu 22 here production mode Erpnext14

root@erp14:/home/frappe/frappe-bench# sudo bench restart
$ supervisorctl restart frappe:
error: <class ‘PermissionError’>, [Errno 13] Permission denied: file: /usr/lib/python3/dist-packages/supervisor/xmlrpc.py line: 560
ERROR:
Traceback (most recent call last):
File “/usr/local/bin/bench”, line 8, in
sys.exit(cli())
File “/usr/local/lib/python3.10/dist-packages/bench/cli.py”, line 127, in cli
bench_command()
File “/usr/lib/python3/dist-packages/click/core.py”, line 1128, in call
return self.main(*args, **kwargs)
File “/usr/lib/python3/dist-packages/click/core.py”, line 1053, in main
rv = self.invoke(ctx)
File “/usr/lib/python3/dist-packages/click/core.py”, line 1659, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/usr/lib/python3/dist-packages/click/core.py”, line 1395, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/usr/lib/python3/dist-packages/click/core.py”, line 754, in invoke
return __callback(*args, **kwargs)
File “/usr/local/lib/python3.10/dist-packages/bench/commands/utils.py”, line 41, in restart
Bench(“.”).reload(web, supervisor, systemd)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/render.py”, line 126, in wrapper_fn
return fn(*args, **kwargs)
File “/usr/local/lib/python3.10/dist-packages/bench/bench.py”, line 151, in reload
restart_supervisor_processes(bench_path=self.name, web_workers=web, _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/bench.py”, line 315, in restart_supervisor_processes
failure = bench.run(f"{sudo}supervisorctl restart {group}", _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/bench.py”, line 48, in run
return exec_cmd(cmd, cwd=cwd or self.cwd, _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/init.py”, line 158, in exec_cmd
raise CommandFailedError
bench.exceptions.CommandFailedError
root@erp14:/home/frappe/frappe-bench#

can anyone shed some light please?

2

In terminal enter below command to edit supervisor.conf

sudo nano /etc/supervisor/supervisord.conf

Below [unix_http_server] enter this

chown=your_erp_user:your_erp_user

sve and close the file

after that restart supervisor with below command

sudo service supervisor restart

in your bench folder run command

bench setup supervisor
6 Likes
3

Thanks it works :slight_smile:

4

Also getting a simmilar issue:

bench restart
$ supervisorctl restart frappe:
frappe: ERROR (no such group)
frappe: ERROR (no such group)
ERROR: supervisorctl restart frappe:
subprocess.CalledProcessError: Command ‘supervisorctl restart frappe:’ returned non-zero exit status 2.

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “/usr/local/bin/bench”, line 8, in
sys.exit(cli())
File “/usr/local/lib/python3.10/dist-packages/bench/cli.py”, line 132, in cli
bench_command()
File “/usr/local/lib/python3.10/dist-packages/bench/commands/utils.py”, line 41, in restart
Bench(“.”).reload(web, supervisor, systemd)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/render.py”, line 126, in wrapper_fn
return fn(*args, **kwargs)
File “/usr/local/lib/python3.10/dist-packages/bench/bench.py”, line 152, in reload
restart_supervisor_processes(bench_path=self.name, web_workers=web, _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/bench.py”, line 342, in restart_supervisor_processes
failure = bench.run(f"{sudo}supervisorctl restart {group}", _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/bench.py”, line 48, in run
return exec_cmd(cmd, cwd=cwd or self.cwd, _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/init.py”, line 169, in exec_cmd
raise CommandFailedError(cmd) from subprocess.CalledProcessError(return_code, cmd)
bench.exceptions.CommandFailedError: supervisorctl restart frappe:

Tried @mohitchechani 's solution but nothing changes.
Can anyone help ?

5

hy

who is your_erp_user?
Do you mean the user you logged in to the Ubuntu server?
Or what exactly?

6

who is your_erp_user?

7

It’s mean the system_user, for example this

image
image783×41 7.91 KB

will be shown = frappe:frappe

@Prashanth_Kolhetkar

1 Like