Table ‘bitnami_erpnext.help’ doesn’t exist

1

Traceback (most recent call last):
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/app.py”, line 62, in application
response = frappe.handler.handle()
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/handler.py”, line 22, in handle
data = execute_cmd(cmd)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/handler.py”, line 53, in execute_cmd
return frappe.call(method, **frappe.form_dict)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/init.py”, line 939, in call
return fn(*args, **newargs)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/utils/help.py”, line 32, in get_help
return HelpDatabase().search(text)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/utils/help.py”, line 106, in search
select title, intro, path from help where match(content) against (%s) limit 10’‘’, (‘%’+words+‘%’, words))
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/apps/frappe/frappe/database.py”, line 166, in sql
self._cursor.execute(query, values)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/lib/python2.7/site-packages/pymysql/cursors.py”, line 170, in execute
result = self._query(query)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/lib/python2.7/site-packages/pymysql/cursors.py”, line 328, in _query
conn.query(q)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/lib/python2.7/site-packages/pymysql/connections.py”, line 516, in query
self._affected_rows = self._read_query_result(unbuffered=unbuffered)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/lib/python2.7/site-packages/pymysql/connections.py”, line 727, in _read_query_result
result.read()
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/lib/python2.7/site-packages/pymysql/connections.py”, line 1066, in read
first_packet = self.connection._read_packet()
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/lib/python2.7/site-packages/pymysql/connections.py”, line 683, in _read_packet
packet.check_error()
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/lib/python2.7/site-packages/pymysql/protocol.py”, line 220, in check_error
err.raise_mysql_exception(self._data)
File “/opt/bitnami/apps/erpnext/htdocs/frappe-bench/env/lib/python2.7/site-packages/pymysql/err.py”, line 109, in raise_mysql_exception
raise errorclass(errno, errval)
ProgrammingError: (1146, u"Table ‘bitnami_erpnext.help’ doesn’t exist")

2

Try ‘bench setup-help’

1 Like
3

no luck for me. Problem persists

4

Hi @Amarjeet_Singh_Sintu,

do you have specific apps installed (especially just before the error starts occurring)? Or, have you renamed the database?

5

@Amarjeet_Singh_Sintu bitnami’s image have this issue,
try

bench switch-to-master
bench migrate
6

Thanks for the reply.
No, I have no specific apps installed and I have never renamed database.

7

I have noticed a very similar issue on beta.erpnext.com. Here was the issue I raised on Github and it was fixed and closed.

https://github.com/frappe/frappe/issues/5993

8

But there is only the problem listed in above link. There is no solution at all.

9

Possibly your instance version is before that Aug 23 release?

What is your erpnext + frappe version and does bitnami let you update your image?

10

For eg here are the releases Releases · frappe/erpnext · GitHub

bitnami’s current release here is build 10.1.52 updated two days ago from the release eight days ago (so it is quite current)

https://bitnami.com/stack/erpnext/cloud
https://bitnami.com/stack/erpnext/virtual-machine

1 Like
11

I am getting message that version 11.xx is available but I don’t know how to update. Please help.

12

You already have one if not two other related threads active, to seek help on this.

So I will close this to cut down on confusion or duplicated effort.

Please also consider: Rather than ask for individual help, first look for threads that may have the very advice you seek right under your nose…