We are encountering a bug in the system wherein even after making the payment entry and submitting it, the Sales Invoice is not shown as Paid and its tagging itself as Overdue. Due to which in the screen of Accounts, against Sales Invoice there are many open entries with number in Red.
Kindly solve this issue for us. Its happening with many entries.
Clarke - I am saying in Layman terms only. Even though Payment entry is marked against many invoices and submitted without any difference(i.e loss accounted as loss and gain accounted as gain).
Ideally after doing the above, the Sales Invoice must come as paid. Its still coming as overdue for many. That’s the whole concern.