Trouble installing ERPNext

ERPNext
1

Hey, guys

I’m trying to install ERPNext on my virtual machine, but it won’t install…
I’m using OVHcloud service (https://us.ovhcloud.com/)
and I’m following this tutorial https://github.com/frappe/bench
I’m using ubuntu 20.04 (tried other versions as well)
It usually bugs when giving one of the very first commands

$ apt install python3-minimal build-essential python3-setuptools

I’m trying the Easy Install Script manner

Could you guys help me? I’m not very experienced… Thanks!

2

Hi, can you post what kind of errors are you getting? So we can help, that command should throw no errors, If you are running as root.

3

@Lucas_CN, from frappe repository:

The Easy Install script should get you going with a Frappe/ERPNext setup with minimal manual intervention and effort. Since there are a lot of configurations being automatically setup, we recommend executing this script on a fresh server.

Note: This script works only on GNU/Linux based server distributions, and has been designed and tested to work on Ubuntu 16.04+, CentOS 7+, and Debian-based systems.

I could not make it work on ubuntu 20.4 on OVH myself. But it is working well on 16.04.

4

Easy install script hasn’t worked for me on 20.04. Try the hitch hikers guide :slight_smile:

5

I tried two different versions of ubuntu, 16.04 and 20.04, and got two different errors.

After giving the command
sudo python3 install.py --production

For version 16.04, I got

Logs are saved under /tmp/logs/easy-install__2020-06-13__18-51.log
Checking System Compatibility...
ubuntu 16 is compatible!
Bench's CLI needs these to be defined!
Run the following commands in shell:
export LC_ALL=C.UTF-8

For version 20.04, I got

Logs are saved under /tmp/logs/easy-install__2020-06-13__17-04.log
Traceback (most recent call last):
  File "install.py", line 436, in <module>
    check_distribution_compatibility()
  File "install.py", line 78, in check_distribution_compatibility
    dist_name, dist_version = get_distribution_info()
  File "install.py", line 100, in get_distribution_info
    current_dist = platform.dist()
AttributeError: module 'platform' has no attribute 'dist'

And for both cases, the installation just stops, nothing happens

@Toto-tyou, please, look what I got when trying version 16.04 :point_up_2:

6

Run the command export LC_ALL=C.UTF-8 and run the script again. In Ubuntu 18.04, 20.04 is not supported yet.

7

ok, It worked, it started installing!
lets hope it wont bug again!

8

Javier, It didn’t work… :sob:
I’ll summarize everything I did

  1. Formatted the server and installed ubuntu 18.04
  2. $ sudo su
  3. $ apt update
  4. $ apt upgrade
  5. $ apt install python3-minimal build-essential python3-setuptools
  6. $ wget https://raw.githubusercontent.com/frappe/bench/develop/install.py
  7. $ python3 install.py --production
  8. $ export LC_ALL=C.UTF-8
  9. $ python3 install.py --production
  10. Entered passwords

The commands were put into the terminal using PuTTY exactly as listed above

The console output after 9. was:

    root@vps:/home/ubuntu# python3 install.py --production
    Logs are saved under /tmp/logs/easy-install__2020-06-13__20-34.log
    Checking System Compatibility...
    ubuntu 18 is compatible!
    curl already installed!
    wget already installed!
    git already installed!
    Installing pip3...
    pip3 installed!

     [WARNING]: No inventory was parsed, only implicit localhost is available     [WARNING]: provided hosts list is empty, only localhost is available. Note that the implicit localhost does not
    match 'all'
    Input MySQL and Frappe Administrator passwords:
    Please enter mysql root password:
    Re-enter mysql root password:
    Please enter the default Administrator user password:
    Re-enter Administrator password:
    Passwords saved at ~/passwords.txt
     [WARNING]: No inventory was parsed, only implicit localhost is available
     [WARNING]: provided hosts list is empty, only localhost is available. Note that the implicit localhost does not
    match 'all'
     [WARNING]: Could not find aptitude. Using apt-get instead
     [WARNING]: Consider using the get_url or uri module rather than running 'curl'.  If you need to use command because
    get_url or uri is insufficient you can add 'warn: false' to this command task or set 'command_warnings=False' in
    ansible.cfg to get rid of this message.
    Traceback (most recent call last):
      File "install.py", line 440, in <module>
        install_bench(args)
      File "install.py", line 241, in install_bench
        run_playbook('site.yml', sudo=True, extra_vars=extra_vars)
      File "install.py", line 365, in run_playbook
        success = subprocess.check_call(args, cwd=playbooks_folder, stdout=log_stream, stderr=sys.stderr)
      File "/usr/lib/python3.6/subprocess.py", line 311, in check_call
        raise CalledProcessError(retcode, cmd)
    subprocess.CalledProcessError: Command '['ansible-playbook', '-c', 'local', 'site.yml', '-vvvv', '-e', '@/tmp/extra_vars.json', '--become', '--become-user=frappe']' returned non-zero exit status 2.
    root@vps:/home/ubuntu#

Theoretically, after all this, when I put the server’s IP on my browser, I was supposed to see something, right? The browser says “this address cannot be reached”

Do you know what is going on??