Trouble Updating to 12.4 - tell me who you are - git config

owen · January 20, 2020, 8:54am

I’m not exactly sure what my problem is when updating using “bench update” to 12.4. At the moment i’m stuck on the “Updating Page” in ERPNext. Anyone have the same issue?

mujeerhashmi · January 20, 2020, 9:25am

Hey your git isn’t setup. Run the below commands as suggested in the logs and retry bench update.

$ git config --global user.name "John Doe"
$ git config --global user.email johndoe@example.com

owen · January 20, 2020, 9:35am

Oh right, of course. Somehow I never needed this setup in the past. I will give it a try now. Thanks!

owen · January 20, 2020, 10:03am

Ok so I setup my git but i’m still having trouble updating. Any ideas?

krnkris · January 20, 2020, 12:55pm

@owen

bench update --reset

it should work.

clarkej · January 20, 2020, 2:09pm

Hi welcome to ERPNext Owen,

A request - in future please paste your traceback here - a screenshot is ‘invisible’ to forum text searches by others with the same problem thanks!

owen · January 20, 2020, 5:39pm

Thanks Krnkris! bench update --reset worked great.