Hi @rmeyer:
In my case, i use domain configuration, so email account has no comm options:
Theorically, account inherits from this.
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The last bit, that was missing for me, was that I got this error message when trying to send an email:
5.7.139 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Tenant. Visit Enable or disable SMTP AUTH in Exchange Online | Microsoft Learn for more information.
I was able to resolve this by enabling SMTP Auth as described in the link above.
Apparently this is still required, even when using OAuth:
The SMTP AUTH protocol is used for SMTP client email submissions, typically on TCP port 587. SMTP AUTH supports modern authentication (Modern Auth) through OAuth in addition to basic authentication.
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Firstly, thanks a ton. This is the first guide that seems to make the functionality work!
I am able to fetch now for a 365 user.
My question is how do we use this to configure emails like sales (sales@domain.com), job which don’t directly map to particular ERPNext users. Do we just create fake users for them in ERPNext or is there a way to may those email to some other user from sales team?
Thanks agiain for your help
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It should be no problem to configure generic emails. Try configuring the Email Account as follows:
- Email Address: “sales@example.com”
- Connected User: “system-manager@example.com”
- Make sure you’re logged out from microsoft with your personal account
- Click “Authorize API Access” and log into microsoft as sales@example.com
Once the Email Account is authenticated, you can grant any user access to this email account via their User DocType.
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I am configuring everything the same, but I get this error when I try to connect. Do you know what could be happening?
This is brilliant @avc. Thank you so much.
I was able to follow thru the steps and don’t face any issues till I reach the state where I have setup a new email account for a person based on OAuth. Here it gives me the error Invalid Credentials, Please check your email login credentials.
I cannot figure out what credentials is it referring to.
Please guide.
Yes,
so first I created a M365 user with the email address that I am interested to use as a default sending email in ERPNext. Then I created a user with the same email address in ERPNext. On logging in as this user I went to the conneted app and used the Connect to M365 (name of app). It asked me to log into the M365 account, I successfully logged into the account.
Then I created the email address for the same user but it gives the above error.
Try creating Email Domain and inherit from it into Email Account.
Thanks for this in-depth tutorial! It sums up perfectly what I found out by searching multiple threads and issues. The official documentation on this topic is basically useless or not existing! Maybe we can extend it a little further and place it in the official frappe docs?
Anyways, I still have issues with the integration of emails with Office365 and ERPnext/frappe.
We use the Security Defaults provided by Microsoft, which state to “Block legacy authentication methods, such as SMTP Auth”… see: https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/concept-fundamentals-security-defaults#block-legacy-authentication-protocols
Did anybody get the email sending to work with Security Defaults enabled? Or am I required to use a Mail Connector for sending? see https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365#option-3-configure-a-connector-to-send-mail-using-microsoft-365-or-office-365-smtp-relay
Thanks!
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Is it this step discussed here? [Tutorial] Connecting Frappe/ERPNext to Microsoft 365 mail services OAuth - #4 by rmeyer
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Hi:
I was able to sending through SMTP even without OAuth … it’s still working disabling Security Defaults and probably it will works for a long time …)
Also is possible to activate/deactivate SMTPAuth on certain accounts (via Powershell)
Anyway … STMPAuth isn’t needed since OAuth was implemented …
Hope this helps.
Nope, that was not the issue.
I created a new connected app and now its working.
I followed the tutorial step by step. Maybe i missed something in the first run.
Great tutorial. Please move it over to the official docs for Connected Apps in Frappe
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@avc I follow all your steps and my incoming email is working completely fine but when I enable outgoing I am getting this error I can’t find where it was gone wrong
Hi:
Check the permissions of your M365 user.
Can use SMTP?
Hope this helps.
I did OAuth for Office 365 and after It didn’t required to enable or disable SMTP AUTH but when I enable outgoing i got this error
Hi:
Have you checked this?
But for that I need to disable security defaults that is not possible.
and it’s mandatory to enable SMTP AUTH ?
Hi:
You can enable SMTP AUTH for specific mailbox