I have a user that somehow managed to create 2 POS Open shifts on the same day. The first one had one transaction that day, and the second one had 18 transactions.
The second one was closed at the end of the day.
The following day, when the user logged in and started making sales they defaulted into populating the first POS Open Shift form the previous day.
At the end of the day. the user tried to close the shift but receives an error message:
This POS shift remains open and I cannot close it. It continues to rack up sales because it still has an Opening date from last week and the error about the period overlap prevents me from closing it.
Has anyone else run into this?
Does anyone have any idea how to get it to close (bypassing the invalid period error)?
This one has me stumped.