Unable to complete a purchase return

Hello to all,

I am trying to perform a purchase return for a box of items purchased from a vendor but one of the items was purchased by a customer and returned via a credit note with the update stock option selected.

When I create the purchase return it is saying that it requires 1 unit of the item for the sales invoice where the customer made the purchase.

It seems the purchase return does not pay attention to the credit note where the item was returned.

Am I doing something wrong?

Have you checked the stock balance? Is it showing the quantity in the same warehouse required to create return? Also please check the date of the return. It should be after credit note date.

Hi, setting the date of the return to a date after the credit note did the trick

thank you.

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