Unable to enter the user permission setting interface

When I click the user name in the user management interface, I cannot enter the permission setting interface.
For example, I click the user name in the red box below to enter a useless interface.

The figure below is the interface you can enter after clicking:

Please update your system to the latest version or try running bench migrate.

Hello, I’m using the cloud version provided by your company. I can’t perform background operation, and it has been confirmed to be the latest version. The following is related information for reference.

Please raise a ticket for us to take immediate actions against the mentioned concern.

Hello, I registered a 14 day trial version. I found the above problems when testing the function. I don’t know what to do next. Could you give me a detailed instruction? thank you!

Go to Help >> ERPNext Support to create a ticket and get help from Frappe Team.