Unable to import data "Too many values to unpack"

Plfamily_Smarttv · January 5, 2018, 9:00am

I’m testing the live demo. Trying to import items using Import tool, I get error message “too many values to unpack”. I tried reducing to only 1 item left in the table, the error is still shown. I also tried uploading the original template with data, the error still shows.

I tried the older version 9, I can import data just fine.

Thanks

lasalesi · January 5, 2018, 9:13am

Hi @Plfamily_Smarttv,

can you please share more details on the file you are trying to import? Is it an xlsx based on the export template? And the exact same file imports fine into v9? Which DocType?

Plfamily_Smarttv · January 5, 2018, 9:27am

Hi,

The problem occured with both xlxs, csv files, when setting the system to
Thai language. However, I change to English langauge and download template
again, the error dissapear.

I have to use Thai language, what shoud I do?

Thanks

Plfamily_Smarttv · January 5, 2018, 9:42am

The Thai version has error. Then changing system language to English and
upload the English file, the error disappeared. Both files have identical
data.

lasalesi · January 5, 2018, 10:09am

Can you make the export also with the Thai language setting?

Plfamily_Smarttv · January 5, 2018, 2:56pm

Yes, I can. Kindly check the attached file item(2) in previous reply. That
is what I export with Thai langauge setting. Importing that file back
without modification will produce the error too.

Thanks

Kaan_Oztoprak · January 20, 2018, 11:02pm

also i got same error. it seems to be there is a language problem in export import. the operation basics are written in english. can admins correct this bug on later updates?