We are unable to perform an import of items to test the software. We receive a file not attached error when trying to use the data import tool. Here are the steps taken…
- Signed up for a single user account to test before on-boarding with a paid account.
- Manually entered required Brand, Warehouse, etc so there would be valid entries for item import.
- Downloaded Blank Template for Items
- Filled Template with 100 Rows of product data for required columns
- Saved as CSV
- Browse to file and attach, file shows as attached next to browse button.
- Click Import
- Popup dialogue says “Uploading…” for a very brief moment then adds the error below that says “No file attached”
Hard to demo this for the bigwigs if I can’t even load sample data!