Unable to log in to aloplata.erpnext.com

Hi ERPNext Team

i’m looking into a problem of an associates of me with the log in in the application, and it seems that the web application is incapable of provide the log in screen. Since i’m not part of the development community of ERPNext i’m not capable to provide more help than the screen shot of the message thar we are getting.

The account used for log in into the service is omarventurasuarez@gmail.com

We have been having this error at least from february 15th and we are in need of keep using this application. So i would appreciate your quick answer.


Seems your ERPNext account was archived due to inactivity. If you want to have it restored, please send email request on sales@erpnext.com