Unable to select type of communication

In both the V10 VM downlaod and when upgraded using bench upgrade to V11 the select box for type of communication seems to be set to read only and if you try to untick read only you get an not authorised to amend it error even though when in developer mode.
The communication type field is a select field and has list with email, phone call, chat etc
Any ideas please?

Have you set/adjusted the user roles and/or permissions?

Hi Trentmu

  No Users added , just loaded and browsing around as Administrator

as first look at V11, then checked the VM V10 prior to upgrade to
find both the same

any update please???