User Cannot Create New Ticket After Setting User Permissions

I am facing an issue with User Permissions in ERPNext related to a Ticket

Issue Details:

Scenario: After granting a user permission to access certain Tickets (restricted view), the user is unable to create new Tickets.

Action Performed:User attempted to create a new Ticket.

Expected Result: User should be able to create a new Ticket while still being restricted to view only the Tickets they have access to.

Actual Result: System blocked the creation and displayed an error message.

Request for Help:
Looking for guidance on how to allow users to create new Tickets while keeping them restricted to view only their permitted Tickets.

try this - in doctypes permissions - click “only if creator”

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