Hello,
I’ve just started using CRM and looking for some help.
An email domain and account has been setup, and it is working where Desk users receive notifications and emails can be sent from within the CRM (e.g. on Lead).
However, when sending user invites from within the CRM settings, although the “invitations are successfully sent”, the emails are not actually sent (verified by server email logs) and the invites are not received by the user.
I’ve also tried adding existing users in the CRM settings, but not of the users registered on the Desk, website or system users, are listed.
Any help will be appreciated.