V12.1.8 Product displayed in website shows "Not in Stock" despite that there are still 20,000 units in the Finished Goods warehouse

[Raymond_Liew]

Product displayed in website shows “Not in Stock” despite that there are still 20,000 units in the Finished Goods warehouse.

[trentmu]

Not 100% sure about this, but I recall that you can change a setting for stock to include/exclude specific warehouses - perhaps you need to include the Finished Goods one somewhere?

[Muzzy]

Looks like website warehouse does not have stock while Finished goods has. Move 1 unit to e-commerce warehouse and check if it showing up.

Before that check which warehouse is linked to e-commerce site.

[fkardame]

Which version is this?

[Raymond_Liew]

@trentmu

Not 100% sure about this, but I recall that you can change a setting for stock to include/exclude specific warehouses - perhaps you need to include the Finished Goods one somewhere?

@Muzzy

Looks like website warehouse does not have stock while Finished goods has. Move 1 unit to e-commerce warehouse and check if it showing up.

Before that check which warehouse is linked to e-commerce site.

Thank you guys for the advice. Will look into this by tomorrow as I am currently tied with other matters.

@fkardame

Which version is this?

It is ERPNext v12.1.8 & Frappe v12.0.18

[fkardame]

No idea about v12 but you can check as recommended above.
Also check if you have enabled show stock in website e-commerce setting page.

Here is a screenshot but its on v11