[Warning] Backup Upload Failed

i am trying to take backup in dropbox…
I have entered the dropbox app key and app secret from the erpnext webui.
Could somebody please guide me what am i missing?

ERPNext: v8.10.0 (master)

Frappe Framework: v8.9.0 (master)

whenever i trigger the backup, i see the following in a mail as notification (

subject [Warning] Backup Upload Failed

Backup Upload Failed

Oops, your automated backup to Dropbox failed.

Error message:

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    Traceback (most recent call last):
    File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 46, in take_backup_to_dropbox
    if did_not_upload: raise Exception

Please contact your system manager for more information.

@ridua I had this same issue just two days ago. The error relates to directory permissions. I fixed mine by granting ownership to the default user. But it seems your issue might be slightly different. It’ll help if you can post a better screenshot of the error.

any update