Website user cannot request quote

Good day - Am having trouble with users requesting quotations on website.

User can sign in, log in and add an item to cart.

But when they get to their cart, and click on Request for Quote they get this:

Not Permitted


Their account is created as a Website User and they are already logged in.

Do I need to add some permissions for Website User?

ERPNext: v13.13.0 (version-13)

Frappe Framework: v13.13.0 (version-13)



As a follow up - I see when they click Request for Quote, the quote is actually made, and on the quotation list when viewed on desk, so I’m not sure what the next step is that they are not permitted to see?