Welcome email content change

ERPNext User Forum
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1

Hello,

When I create a new user, at that time the welcome email is sent. So Can I get the format of it without access to the backend?

Thanks in advance

2

You can disable the welcome email and use notification instead.

So, when a new user is created, they will receive the mail you configure from the notification.

3

But the problem is that in Welcome Email the link to set the password is given but I cannot set it in the notification.

4

Did you manage to get this functionality??? I would like to customize the welcome email. It seems to be a very basic functionality.

5

Hi, I stablished my new ERPNext account and created new user but after registering user didn’t receive email to create login credential.

Can anyone suggest what to do ?

Regards
Virendra Maurya

6

Did you set up the email account? If yes, then please check it properly and set it as default out going.

7

yes you can from system setting email templates for welcome email , you have to set a email template for welcome email and link it to in system setting

1 Like
8

Yes, in the 15th version now that functionality is updated.

9

Yes, I try use a custom email template for Welcome email for a new Users (in the 15th version). But I have a problem with a Jinja field like {{last_name}} (or anyone else from User doc type). The problem is: In the the email which a new user receive this field has value ‘Administrator’, not the correct ‘last_name’ for new user. Is anyone has a same problem and decision? Please help!

10

Hi @mayamihaylova:

You can use directly just this data:

first_name
user
title
login_url
created_by

This fields are sent to the template from send_welcome_mail_to_user method.

But … with some Jinja witchery you can get what you want.
Try this on your mail template.

{% set user_doc = frappe.get_doc("User", user) %}
Hi {{ user_doc.last_name }} . I am here. Where are you?

Hope this helps.

11

Thank you very much! This works!