Why ERPNext Hosting is Expensive

Why ERPNext Hosting is Expensive , if we compare with other providers like contabo , hetzner cloud clusters , digital ocean . ERPNext looks like it needs to benefit from hosting business this will reduce users on Frappe Cloud . Why cant they just get servers from Contabo at very affordable prices same thing done by Odoo

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Hi,

If you consider all the efforts required to manage and maintain the cloud server, frappe cloud is far cheaper compared to any hosting providers you suggested.

Certain frappe plans also include the product warranty. Also, note that the Frappe is using the Quality Hosting providers like Oracle, Google and Amazon AWS which are not cheaper but gives the best infrastructure with better security.

Also, Frappe is earning only from the hosting business. Frappe is not charging any per user license like Odoo.

Thanks,

Divyesh Mangroliya

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Contabo is quite very cheap with 99% , the frappe can get more jobs and revenue when using less costly hosting unlike what they are currently doing they prices are not competative at all .

look at those prices , l have been using contabo for 4 years now , l was reffered to contabo on this platform , a lot of people use it .

For you to be mentioning Contabo as an alternative for an Enterprise hosting solution shows you need to stay away from this topic.

No offense intended

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I bought a notebook and pencil at the stationary store and it’s been working great for me. I don’t know why you all even bother with an ERP.

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I use Contabo only for development and testing—not for production or client projects. The main issue with Contabo is reliability. If the server goes down for any reason, it takes a long time to get support. We often have to raise multiple tickets, and getting the VPS back online can be a frustrating process. This makes it hard to respond to customers quickly.

On the other hand, Frappe Cloud uses reliable servers like AWS and Oracle Cloud, which offer much better uptime and performance. For a live system, even a 5 to 30-minute downtime can seriously impact the customer’s business.

So while cheaper hosting like Contabo can save money, it often leads to more downtime, more maintenance work, and unhappy clients.

Contabo and Hetzner give you a raw server. You are responsible for:

  • Installing and configuring ERPNext
  • Setting up NGINX, MariaDB, Redis, and Supervisord
  • Managing backups, SSL, firewalls, scaling, and updates
  • Troubleshooting crashes or performance issues
  • Ensuring data security and uptime

On the other hand, Frappe Cloud offers a fully managed environment:

  • Pre-configured and optimized ERPNext setup
  • Automated updates, patches, and maintenance
  • Daily backups, disaster recovery, and rollback options
  • One-click app installs, site duplication, and GitHub integration
  • Support from the actual developers of ERPNext (Frappe team)

You’re not just paying for a server—you’re paying for peace of mind, stability, and productivity.

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To solve som downtime you may have with Contabo in my cases we live database cloning and among around 100 clients l have , maybe once in 2 months can have a downtime of 3 to 24 hrs for at least 3 cleints

but one way or the other , frappe cloud’s pricing is not competative consindering its not its main business

Thanks for the feedback. We want to make Frappe Cloud as a multi-cloud option so you can pick and choose what Cloud you want to manage on, so you can get the right price / performance mix for your customers.

Now that we are here, curious to know where people are hosting their instances

  • Frappe Cloud
  • Hetzner / Contabo / Digital Ocean
  • AWS / Azure / GCP
  • Other
0 voters
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Source or comparison for this? AFAIK they don’t offer any such flexibility of picking a cheaper cloud provider.

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yeah sure if Odoo is doing it why can’t we do it as well

You are ok with a downtime of 3 to 24 hours for 5% of your clients every 2 months ?

Every two months ??

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Just saw a post by Odoo of their €20/user/month pricing. And this was them throwing shade at overpriced ERPs :slight_smile: The range of users for a distributor can range from 15-70 users in most cases.

check out on odoo offical site


In kenya. They display pricing per region. Either way, multiply this by 30 users, just picking a few examples from our end.

I’m saying, Frappe Cloud is not expensive, and especially when you factor the warranty bit of FC offering.

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I’m just so curious about these companies…

Complicated enough to need an ERP, but also so broke that they’d risk 24h of downtime just to save $10-$20 a month?

I can’t even imagine what that looks like.

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“Expensive” is subjective. It depends on your business nature—how critical ERP is to you, will your operations halt if your ERP is down?, your cost structure, and your region.

Frappe Cloud may not be flexible regarding its underlying cloud provider, but hosting the Frappe Framework is certainly flexible enough because you can pay using any of the following payment methods:

  1. Time – Learn to self-host and manage your own servers, whether cloud-based or traditional.
  2. Expertise – If you already have the skills, you can effortlessly manage your own Frappe stack.
  3. Money – Pay others, either
    a. Frappe Cloud, for peace of mind and official support, or
    b. 3rd Party, combining cloud providers, AND system admin services, freelancers or employees.

Only option 3.a comes with ease of mind and OEM warranty. The others usually come with hard-learned lessons.

I don’t think Odoo offers this level of flexibility in payment flexibility.

That said, Frappe Cloud doesn’t suit every use case. In one of my instances, we have a normal database size (~300 MB) that easily fits within the lowest or second-lowest plan, but a file storage size of ~400 GB, which is 10x what the highest plan allows. So yes, in edge cases like this, it can be somewhat limiting.

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To Share My sentiments, and recommendation. One of the biggest issue with “Expensive comment” is mainly on the Storage space on Frappe Cloud. Maybe something could be Done fo r Disk Storage. i persoanlly feel $50 for 50 GB Disk Storage, IS sgnificantly low, considering how much storage has gone down in pricing.

Now How ERPnext could Solve this Problem. They could allow one to add additional paid storage, as an Option, and additional, Remain on same plan, pay abit more for more storage.

They Could Offer Additional Storage on Existing Plans. if it makes business sense for them.
Especially for the $25, Pricing Plans and Above. (i honestly don’t get the $38 pricing tier)

On Matetrs to do with Bring your Own Server Infra. People do have 3 Server Cluster on Proxmox, running on Hetzner, or other providers, and in some cases on premise. which could be more reliable than contabo, but way cheaper than AWS, or even Frappecloud. Trust me, i am an expert in this subject.

What Frappe could do, Instead of Sending this Customers away packing, to SelfDeploy Press on their infrasturcture, (leaving money on the table) They could Allow them to Bring their Own VPS, but still USe FrappeCloud to manage their server infrastructure, While charging them a fee for the convenience.

The Custome ris happy, they are using their server for more robust resources, if they can manage their server effectively. and Frappe, still makes some Money, for continued support of building press. Win win.

even if $25 is charged, per Node. you get Money without lifting a finger or managing the infrastructure resources yourself.

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i think there is room for a 4th option.
Allow frappecloud function as Dokploy or coolify for erpnext Onprem/ selfhosted options. which offers both peace of mind, flexibility, ownership, cost performance value, and frappe still gets something in their pocket.

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