Workflow Management Issue

[Heshan_Karunaratne]

Im being trying to create a workflow that will bounce back to the initiated user if a manager rejects it. Below are the snippets of it.

Please find Loan Application Data doctype below

Please find Workflow States below

Please find Transitions below

When I try to create and submit a document from a user with ‘Loan Applicant‘ role its persisted in mariadb with Draft workflow_state. But I feel it should move to “Pending Manager 1“ state. Am I doing something wrong here. I feel the docstatus should only reach 1 if it completes the whole workflow.

Any ideas on what im missing here.

Thank you

[Void_Moon]

If the workflow is enabled then it should not have allowed you to submit the document. Please ensure the “Is Active” checkbox is ticked on the workflow document.

When you created a new Loan Application Data, it should be saved in the Draft state and an “Action” button should show a drop-down for “Submit Application” which should change the status to “Pending Manager 1”. Please ensure that the user only has “Loan Applicant” role mapped.

[Heshan_Karunaratne]

Its already active. Found the issue. It had to do with the wording “submit application“. Instead used “Submitted“ and this worked fine.