I am using the latest v13 of the ERPNext, and I am still trying to understand the workflow module of the application. I have managed to get the states and transitions working, but somehow the approvers are not getting any emails on documents that require their approval.
In the Workflow doc, I have checked the flag:
Send Email Alert
And in each Workflow State, I have defined the Email Template.
But somehow no emails are received on the users that are listed in the role of the next transition.
My question is, do I go thru the Notifications module to perform the email notification configuration.
So, what is the function of the “Send Email Alert” and also the Email Templates within the Workflow State? Thanks.