While try to run the ERPNext biometric system im getting this error.
Note: I cross verified the IP it’s mapped correctly. but while fetching from the device only im getting this error
zk.exception.ZKNetworkError: timed out
Full Error TraceBack
Traceback (most recent call last):
File "c:\Users\warehouse\erp_biometric\env\Lib\site-packages\zk\base.py", line 248, in __send_command
self.__sock.send(top)
TimeoutError: timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "<string>", line 1, in <module>
File "c:\Users\warehouse\erp_biometric\env\Lib\site-packages\zk\base.py", line 373, in connect
cmd_response = self.__send_command(const.CMD_CONNECT)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "c:\Users\warehouse\erp_biometric\env\Lib\site-packages\zk\base.py", line 260, in __send_command
raise ZKNetworkError(str(e))
zk.exception.ZKNetworkError: timed out
Please some one help