Adding the body of a email into the email alert

[Raees]

Good day everyone.
So when a client send a email to our Issues doctype, how do i add the body of that email to the email alert so i can receive a notification with that in the email?

[Raees]

Any updates on this ?

[root13F]

Check this:

Email alert for issue

How do I reference the body of the email in the email alert for an issue. {{ doc.description }} returns “none”, not the body of the email. The body of the email is shown on the issue itself, so I don’t know how to include it in the alert. Thanks!