Auto Attendance Not Working

[ShaonPro]

I am using Self Hosted Solutions of yours and using app for user to check-in and out.
default shift also configured but all of a sudden the attendance is not syncing.

Please Help me with these.
Thanks

[Fadil_Siddique]

Have you enable auto attendance in shift type?

[ShaonPro]

Hey @Fadil_Siddique
Here you You Can See.

[ShaonPro]

@avc - Can you help me with these?
I am facing major issues with auto attendance not working - i am using frappe HRMS Apps for employee check in and out.

[avc]

Hi @ShaonPro:

See Scheduled Job Log, and check if this job is running properly …

hrms.hr.doctype.shift_type.shift_type.process_auto_attendance_for_all_shifts

[ShaonPro]

@avc - How to do that?

[ShaonPro]

@avc

Looks like these are updated 2 days ago and now those are not running.

[avc]

Hi @ShaonPro:

Seems your scheduler is not working … Check status with bench doctor ,and use

bench scheduler enable 
bench scheduler resume
bench clear-cache

Other possible reason could be related with this option on system settings.

After this number of days without interactive (manual) login, scheduled jobs will be changed to “dormant” status. Check this:

Job scheduler stopped working

Hi again @gtapias: I think I found the reason for that … If the system detects no interactive activity (mean manual login) in the site for the last x days (defined on system settings) and you are not in developer_mode (since v15.38.0) … jobs will get “dormant” status … and, theorically, it will run just daily. I think something like this is happening. This is the reason why it restarts after logout/login [image] And finally … check this: Maybe bench clear-cache could help too in some ca…

Hope this helps.

[ShaonPro]

Thanks
Assume that’s working fine now.

[ShaonPro]

@avc

Last Sync of Checkin Not Updating
And the Attendance is not automated now.

[Alexis_Dali]

Hello My friends… @avc @ShaonPro @Fadil_Siddique
I Think that I am facing the same problem, My schedule is working and I can fetch all the check in and out from my finger print device, but the attendance is not syncing ( I mean I want to make a report for all the employees using the attendance dashboard, But nothing in the attendance.

[ShaonPro]

@avc @Fadil_Siddique Any Update Mate?

[nomi-gee]

6 Things to be checked for the Auto Attendance

1. Enable Auto Attendance in Shift Type
2. Process Attendance After in Shift Type
3. Last Sync of Checkin in Shift Type
4. Same Shift Attached in Employee Check-ins
5. Schedule Job Type: auto_attendance_for_all_shifts is Enabled
6. No Error for the job

Share Screenshots of All 6 Points so i can help you in this

[Fadil_Siddique]

which device are you using? try to get the response from the biometric device’s server in postaman. check if its working if you are using api based syncing.

[Alexis_Dali]

@Fadil_Siddique
so everything work fine for two days then I get this issue from no where…

API call to ERPNext failed when connecting the ZKTeco device with ERPNext

Hello for All Frappe people there. Anyone know how to solve this error…? and also what cause this in the first pleace.? I tried to regenerate the API secret Key and use another API from another user but without avail. [image]

[ShaonPro]

Hey @nomi-gee
I have Already Shared my Photos up on this Post. can you check please?

[ShaonPro]

I am not using any device. using HRMS mobile apps for check-in and out.

[Fadil_Siddique]

@ShaonPro Check the network tab when clicking the check in button. See the api call.

[ShaonPro]

check-in and out working fine - just not working everyday auto attendance,
when i set the “Last Sync of Checkin” Now and fetch Attendance. that time it’s work.
Don’t know why.