Hi,
I have created several email accounts and a domain.
I have explicitly given a user an email inbox, and on the desk homepage, email inbox doesn’t show up.
I can search for “open email inbox” and it opens communications.
Am I missing something?
According to this: Email Inbox shows up in 7.2.29 - #2 by makarand_b
It has been removed, and it is under communications now. However, when I go to settings I don’t see communications. I can only open inbox by SEARCHING for it… I think the workflow for this has been broken.
Same bug here. Pretty sure it is broken.
One overkill solution could be to create a custom app and add a link in config/desktop.py
to List/Communication
, that redirects to the mailbox.
I have noticed the same as well. Any possible solution?
Hey @Reese_Jenner,
the email inbox is not missing, it’s in the module CRM -> Communication
(and then you can click on email inbox in the sidebar).
Hope this helps you!
2 Likes
Thank you. It clears it up.

Hi @P-Froggy,
On my installation, I am not able to view/see/read received emails including replies.
Thanks for the tip. Is there a setting that needs to be done for the email account? In my sidebar I only see one email account – the one that is actually disabled – but not the active email one.
To be sure, the Sent emails is there on the sidebar, and is populated correctly.
but how do u get notificaiotnt then ?
but how do u know if u got a new email o ?