Energy Point Problem - Cannot Delete User

Like1mS · December 19, 2019, 1:55pm

Since introduction of energy points i have encountered a problem.
I cannot delete a user because its linked to energy point log.
Energy point log has no option to be deleted. How to delete Energy Point Log ???

paveikslas

nivedita05 · March 5, 2020, 11:18am

There is two solutions

You can disable the user .
Logged In as Administrator. Go to role permission manager . Select energy point log in the document type . check delete .

Paari_Vendhan · October 6, 2020, 10:49am

The rules do not have delete option. Pl help.

lon_lon · March 3, 2021, 2:01am

Hi There. May I know the status of this error. Because I’m getting the same issue.
I cannot delete the user because of the Energy Point Log

manasan · March 3, 2021, 2:03am

Maybe deleting from the Database directly could be the solution? Will it cause any future problems?

lon_lon · March 3, 2021, 2:16am

Im really not sure if that’s will be safe solutions. Deleting at the back-end. might cause something.

Douglas_muriuki · March 3, 2021, 5:53am

Actually the best approach is deleting the energy points log other than deleting from the database.
It’s something have already done it should be working, but remember to allow deleting on the DOCTYPE in role permission manager based on your role either as a system manager or any other role.

lon_lon · March 3, 2021, 6:12am

Checking on the Role Permission Manager. It doesnt have DELETE features.

Douglas_muriuki · March 3, 2021, 9:56am

Well, mine has got option
which version are you using?

Douglas_muriuki · March 3, 2021, 9:59am

ERPNext: v13.0.0-beta.12 (version-13-beta)

Frappe Framework: v13.0.0-beta.11 (version-13-beta)

lon_lon · March 4, 2021, 1:48pm

Ive got version 12

ERPNext: v12.17.0 (version-12)

Frappe Framework: v12.14.0 (version-12)

Douglas_muriuki · March 4, 2021, 1:50pm

Well, Guess you need to do some updates.

lon_lon · March 4, 2021, 1:51pm

Thanks! My Friend. Will going to schedule it.

Douglas_muriuki · March 4, 2021, 1:53pm

Great, You’re welcome.

manasan · March 5, 2021, 12:28pm

Please DON’T update to V13 yet, if this is a production setup. As V13 is still in Beta stage, you could get any major changes that could disturb your instance’s stability. Wait for a stable release of V13, if you intend to upgrade.