ERPNext module cannot be found even it is installed in the site already

Install / Update Setup
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1

I installed frappe in a remote server and when I tried accessing it in the browser I am getting this error. Is there anyone had encountered and solved this issue?

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When I run bench --site all list-apps erpnext doesn appear but when I run bench --site mynewsite.local install-app erpnext it says “App erpnext already installed”.

Does anyone have any idea how to solve this?

2

Stop the bench, again start the bench, migrate the site, and check it.

If not work then uninstall the erpnext, again install it and migrate it.

1 Like
3

When I tried bench migrate the erpnext app appears already when I run bench list-apps. The problem is that ModuleNotFoundError: No module named 'erpnext' still appears when I’m trying to access it in the browser.

4 
bench --site sitename clear-cache
bench build --force

Otherwise, create a new site and check it.

Thank You!

5

Is there any other way except creating a new site?

1 Like
6

Update the site and check it.

bench update --reset

If not work then create a new site and check it.

Thank You!

7

Hi it seemed to be working up until this error came up.

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I am having that error since I installed the frappe-bench. Is this because python3.12 is being used for the site-packages?

8

Hi @Rabie_Moses_Santill1,

For ERPNext versions 14 and 15, the minimum required Python version is 3.10.

Please check the post.

Thank You!

9

It is been a year to this post, but I don’t see a clear answer except creating new site… I have the same situation… I could get back my erpnext but still the webshop module is not found even if it is installed. Strange thing, I could access it once from my erpnext app. but after a while again shows me “webshop” not found. Any suggestion would be appreciated, who have solved this problem. Thank you very much !!

10

I ran into Simillar issues, i found removing the locks from sites/frontend/locks and then sites/apps.txt remove the erpnext from the list. you should be able to run

  • “bench --site frontend install-app erpnext” (if it doesn’t let you do this check if its in the /apps directory) if its not run “bench get erpnext” and retry.
  • “bench --site frontend migrate”
  • “bench restart”
    **if its still a problem if this is a fresh install you can do “bench --site frontend reinstall” this will erase everything in the database and rebuild it.

if this is from the standard docker compose with frappe_docker erpnext should be in every container by default.

11

if you are using docker you have to make sure all your relevant containers have the bench get App-name or github http address here --branch “version thats needed”
that needs to be ran on each of the 5 containers.

I explain it better here
Cannot view contact in CRM app - Not permitted Internal Server Error - #3 by craftsmanglazing