Hi
So this popup (as proof!) here Introducing Call Popup and Exotel Integration 📞
is not happening here either Popup not showing in Exotel integration
To now no problem reports on github nor forum reports of success, so kudos you are a leading the charge adopter!
For clues to what is amiss, in Awesome search look for say ‘Communication Medium’ and ‘Call Log’.
On the server, searches like these may give you pointers
frappe@ubuntu1804lts:~/frappe-bench$ find logs/ -name *.txt | grep create_call_log
frappe@ubuntu1804lts:~/frappe-bench$ find logs/ -name *.txt | grep handle_incoming_call
As well on the server check /var/log/* for clues.
To debug on the client you already use postman that’s good ERPNext: SMS Gateway Integration - #2 by VinodKumarkolli
FWIW my interest here is as a coach with no hands-on working grasp of this api…
edit: To look over the code if that helps here’s the PR feat: Call Popup and Exotel Integration by surajshetty3416 · Pull Request #17763 · frappe/erpnext · GitHub