For incoming emails of some accounts, how do we create an automatic issue?

HI,

For incoming emails of some accounts, how do we create an automatic issue?

I tried the following:

step 1: I created an Email account
step 2: Append email for issue doctype.

I filled below details,

It’s not automatically creating an issue. But I received a mail in my inbox.

Let me know did I am missing something.
I don’t able get the workflow. Help me on it.

Version :
erpnext 14

Please check it.

Thank you for the response.

I find the issue now.

It’s because folder name I created dummy name has to mention mail folder like inbox, spam.