Hello All,
I have created custom fields in HD Ticket and HD Customer. The custom fields created in HD Ticket are displayed using the HD Ticket Template > Default, where I added the list of fields to show in the form view.
However, for HD Customer, how can I display the custom fields in the form view?
Also, how can I write a script to fetch the date value from the HD Customer record into the HD Ticket, and validate it so that if the HD Customer’s date is expired, the HD Ticket cannot be created for that customer?