I’m new in ERPNext. I’ve just installed ERPNext in local ubuntu 16.04.4 server. Now. I have a user beside the administrator. I configured email domain and email account to sync with our mail server successfully.
I tested this configuration by sending an email from gmail to my email account. and sending an email from ERPNext to gmail.
The result:
The mail sent from ERPNext to gmail arrived to gmail inbox successfully. But, not found in sent items in my mail server (hostgator)
The mail sent from gmail to my email account arrived to my mail server (hostgator) and a notification appeared in my ERPNext desktop (at the right left corner) that I have a new email. But, no email found in my inbox. On the other hand, when I loged in by administrator, I found that email in administrator communication.
I need help to let emails appear in user inbox and to store sent items in mail server (hostgator)
I have an error log after sending an email from Gmail to my ERPNext inbox:
{u’m.abouzeid@viral-soft.com’: (550, ‘Verification failed for admin@example.com\n"Sorry, you are sending to/from an address that has been blacklisted"\nSender verify failed’)}
Traceback (most recent call last):
File “/opt/bench/erpnext/apps/frappe/frappe/email/queue.py”, line 424, in send_one
smtpserver.sess.sendmail(email.sender, recipient.recipient, encode(message))
File “/usr/lib/python2.7/smtplib.py”, line 747, in sendmail
raise SMTPRecipientsRefused(senderrs)
SMTPRecipientsRefused: {u’m.abouzeid@viral-soft.com’: (550, ‘Verification failed for admin@example.com\n"Sorry, you are sending to/from an address that has been blacklisted"\nSender verify failed’)}
I discovered that error appears after forwarding emails from administrator communication to a user inbox. the administrator default email is admin@example.com. I changed it and no error now appears upon forwarding.
But the original problems is still exist:
The incoming emails do not arrive directly to user inbox and I have to make (assign to) from administrator communication to appear in user ToDo list
if you want to use e-mails for each user you’ll have to login to an e-mail account for each user. You can use IMAP or POP to do so. You can do this in
Settings->Email-> Email Account
it’s also important to set the two ticks in “Enable Incoming” and “Enable Outgoing”. Maybe also the option “Always use Account’s EMail Address as Sender” if for you.
To your second question:
If you want to be able to see the emails sent from ERPNext in your “sent” Folder in e.g. Thunderbird this is not possible at the moment.
Thank you for your help.
Actually, I configured email domain, email account then I created a user and tied it with this email account. I checked Enable incoming and Enable outgoing. Sending email goes well (e.g. sending quotation) but incoming emails arrived to administrator communication not to user inbox. I know that email arrived from a notification on the user desktop.
Thank you,
I think that I followed your screen shots. But, I can check Thursday morning. Tomorrow is day-off here in Egypt and my ERPNext is on local stand-alone server.
