Multiple conditions for email alerts?

ERPNext
1

Here is what I am trying to accomplish:

I have three system users in my site.

I also have several website users on the site:

I want an email alert that will send an alert to a specific address when someone outside of our organization (a website user) creates a Support Issue.

I can create a condition like this, which will only send an email if anyone but one system user creates an issue like so:

doc.raised_by!="[email protected]"

but I would like to have the condition be something like

doc.raised_by!="[email protected]" OR "[email protected]" OR "[email protected]"

but of course I do not know the proper syntax for it to work properly.

I may be completely going about this in the wrong way, so if there is an easier solution, I am all ears. Thanks in advance.

Condition Error / Bug / Formatting
2

@dsslrbrandon you can use the or statement in lower case how is demonstrated here

doc.raised_by!="[email protected]" or doc.raised_by!="[email protected]" or  doc.raised_by!="[email protected]"

but a smart way of do this is checking if the value exists in a list, so you can use this alternative way

not doc.raised_by in ["[email protected]", "[email protected]", "[email protected]"]

or ensuring that the user is the user that you are looking for

doc.raised_by=="[email protected]"
2 Likes
3

Excellent! Thanks again Max! I really need to get more familiarized with the scripting syntax. :smile:

Are the conditions javascript based?

4

@dsslrbrandon Python

5

Thanks. Time to go grab a book on Python. :grin: