Here is what I am trying to accomplish:
I have three system users in my site.
I also have several website users on the site:
I want an email alert that will send an alert to a specific address when someone outside of our organization (a website user) creates a Support Issue.
I can create a condition like this, which will only send an email if anyone but one system user creates an issue like so:
but I would like to have the condition be something like
doc.raised_by!="firstname.lastname@example.org" OR "email@example.com" OR "firstname.lastname@example.org"
but of course I do not know the proper syntax for it to work properly.
I may be completely going about this in the wrong way, so if there is an easier solution, I am all ears. Thanks in advance.