when I’m trying to print a multiple docs and click on the print button int the action menu nothing happen
Hi @Tahaalislb,
Kindly upgrade your version 15 because everything is working fine. No problems were encountered in the latest version 15.
Please check it.
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this is my erpnext and frappe version but still the same issue when i click on print and show me the selection of form and click print nothing happen
When click on print then check the console log (f12)/Error log
I also have the same problem
You might have socketio broken, multi-pdf print right now prints in background and then sends link using socketio.
I can’t confirm what caused it, but I’m sure it’s not caused by Socketio
I also have the same problem,do you have any solutions?
I haven’t found a solution yet!
when i check the supervisor status i got this result
sudo supervisorctl status
frappe-bench-redis:frappe-bench-redis-cache RUNNING pid 972, uptime 0:06:52
frappe-bench-redis:frappe-bench-redis-queue RUNNING pid 973, uptime 0:06:52
frappe-bench-web:frappe-bench-frappe-web RUNNING pid 975, uptime 0:06:52
frappe-bench-web:frappe-bench-node-socketio FATAL Exited too quickly (process log may have details)
frappe-bench-workers:frappe-bench-frappe-long-worker-0 RUNNING pid 987, uptime 0:06:52
frappe-bench-workers:frappe-bench-frappe-schedule RUNNING pid 985, uptime 0:06:52
frappe-bench-workers:frappe-bench-frappe-short-worker-0 RUNNING pid 986, uptime 0:06:52
and got this error in the error log for socketio
SyntaxError: Unexpected token ‘.’
at wrapSafe (internal/modules/cjs/loader.js:915:16)
at Module._compile (internal/modules/cjs/loader.js:963:27)
at Object.Module._extensions…js (internal/modules/cjs/loader.js:1027:10)
at Module.load (internal/modules/cjs/loader.js:863:32)
at Function.Module._load (internal/modules/cjs/loader.js:708:14)
at Module.require (internal/modules/cjs/loader.js:887:19)
at require (internal/modules/cjs/helpers.js:74:18)
at Object. (/home/erptaha/frappe-bench/apps/frappe/node_modules/@redis/client/dist/index.js:18:18)
at Module._compile (internal/modules/cjs/loader.js:999:30)
at Object.Module._extensions…js (internal/modules/cjs/loader.js:1027:10)
/home/erptaha/frappe-bench/apps/frappe/node_modules/@redis/client/dist/lib/client/index.js:35
modules: extensions?.modules,
^
hi sir do you have any solution for this issue
Can you share your supervisor config? It should be in bench/config folder.
bench setup socketio; Notes:
; priority=1 → Lower priorities indicate programs that start first and shut down last
; killasgroup=true → send kill signal to child processes too
; graceful timeout should always be lower than stopwaitsecs to avoid orphan gunicorn workers.
[program:frappe-bench-frappe-web]
command=/home/erptaha/frappe-bench/env/bin/gunicorn -b 127.0.0.1:8000 -w 9 --max-requests 5000 --max-requests-jitter 500 -t 120 --graceful-timeout 30 frappe.app:application --preload
priority=4
autostart=true
autorestart=true
stdout_logfile=/home/erptaha/frappe-bench/logs/web.log
stderr_logfile=/home/erptaha/frappe-bench/logs/web.error.log
stopwaitsecs=40
killasgroup=true
user=erptaha
directory=/home/erptaha/frappe-bench/sites
startretries=10
[program:frappe-bench-frappe-schedule]
command=/usr/local/bin/bench schedule
priority=3
autostart=true
autorestart=true
stdout_logfile=/home/erptaha/frappe-bench/logs/schedule.log
stderr_logfile=/home/erptaha/frappe-bench/logs/schedule.error.log
user=erptaha
directory=/home/erptaha/frappe-bench
startretries=10
[program:frappe-bench-frappe-short-worker]
command=/usr/local/bin/bench worker --queue short,default
priority=4
autostart=true
autorestart=true
stdout_logfile=/home/erptaha/frappe-bench/logs/worker.log
stderr_logfile=/home/erptaha/frappe-bench/logs/worker.error.log
user=erptaha
stopwaitsecs=360
directory=/home/erptaha/frappe-bench
killasgroup=true
numprocs=1
process_name=%(program_name)s-%(process_num)d
startretries=10
[program:frappe-bench-frappe-long-worker]
command=/usr/local/bin/bench worker --queue long,default,short
priority=4
autostart=true
autorestart=true
stdout_logfile=/home/erptaha/frappe-bench/logs/worker.log
stderr_logfile=/home/erptaha/frappe-bench/logs/worker.error.log
user=erptaha
stopwaitsecs=1560
directory=/home/erptaha/frappe-bench
killasgroup=true
numprocs=1
process_name=%(program_name)s-%(process_num)d
startretries=10
[program:frappe-bench-redis-cache]
command=/usr/bin/redis-server /home/erptaha/frappe-bench/config/redis_cache.conf
priority=1
autostart=true
autorestart=true
stdout_logfile=/home/erptaha/frappe-bench/logs/redis-cache.log
stderr_logfile=/home/erptaha/frappe-bench/logs/redis-cache.error.log
user=erptaha
directory=/home/erptaha/frappe-bench/sites
startretries=10
[program:frappe-bench-redis-queue]
command=/usr/bin/redis-server /home/erptaha/frappe-bench/config/redis_queue.conf
priority=1
autostart=true
autorestart=true
stdout_logfile=/home/erptaha/frappe-bench/logs/redis-queue.log
stderr_logfile=/home/erptaha/frappe-bench/logs/redis-queue.error.log
user=erptaha
directory=/home/erptaha/frappe-bench/sites
startretries=10
[program:frappe-bench-node-socketio]
command=/usr/bin/node /home/erptaha/frappe-bench/apps/frappe/socketio.js
priority=4
autostart=true
autorestart=true
stdout_logfile=/home/erptaha/frappe-bench/logs/node-socketio.log
stderr_logfile=/home/erptaha/frappe-bench/logs/node-socketio.error.log
user=erptaha
directory=/home/erptaha/frappe-bench
startretries=10
[group:frappe-bench-web]
programs=frappe-bench-frappe-web,frappe-bench-node-socketio
[group:frappe-bench-workers]
programs=frappe-bench-frappe-schedule,frappe-bench-frappe-short-worker,frappe-bench-frappe-long-worker
[group:frappe-bench-redis]
programs=frappe-bench-redis-cache,frappe-bench-redis-queue
bench setup socketio
Can you share output of /usr/bin/node --version
v12.22.9
That’s the problem, you need to use Node18.x
Use nvm to install node18 and then change path in supervisor config. Restart supervisor for it to take effect