Restore all the deleted transactions

Creative_Re-Makes · July 9, 2020, 2:41pm

Hello everyone,

I mistakenly deleted all the company’s transactions in my ERP software and lost all my data.

Could anyone help me give me a solution to how I can restore all my transactions and get my deleted data back?

krnkris · July 9, 2020, 2:50pm

@Creative_Re-Makes

Welcome!
Restore possible only from backup.

Did you checked your backup?
Do you have backup in your directory?

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If your instance is in Frappe cloud then ask for restore. Developers ready to help.

Hope it helps.

Creative_Re-Makes · July 9, 2020, 4:59pm

How do i check the backup from frontend?

kennethsequeira · July 9, 2020, 5:00pm

https://docs.erpnext.com/docs/user/manual/en/setting-up/data/download-backup

Creative_Re-Makes · July 9, 2020, 5:32pm

yes, I have a sql database file.

What next I do to restore the backup?

kennethsequeira · July 9, 2020, 5:49pm

What platform are you using to host? Do you have the server access?

Creative_Re-Makes · July 9, 2020, 6:43pm

digital ocean. But i don’t have the username and password of cloud platform.

kennethsequeira · July 11, 2020, 1:49pm

You will need to access the backend/server-side to restore the backup. There is no front-end method to achieve this. If you or someone in your organization set this up on DO, I’m sure they’ll have SSH access to the server.

Once you’re logged in to the server, follow these steps: