Sorry! Back soon message on Multi tenant setup

I have used Setup Multitenancy for setting up dns based multi tenancy but after nginx reload ,i tried bench use site2 to load the new site but it loads the page
Sorry ! Back soon . I cannot recover my server from this error page .

Please help

in DNS multi-tenancy nginx tries to map your domain name to site from sites directory.

Rename site2 folder to your domain name and reset nginx configurations.

eg: if your domain is then rename site2 folder to

I tried this method with no luck.

@Obinna_Ukwueze If the site has no data, you may delete existing site and create new sites:

Step1: Delete existing site

bench drop-site site1.local
bench drop-site site2.local

Note: Execute this from frappe-bench folder. You need root mysql password. This will remove site and and database completely. In case of any issue in site_config.json you may get some issue. Check error in case of any.

Step2: Create new site

bench new-site
bench new-site

Note: Use actual domain/sub-domain as site name which will be used for erpnext users.

Step3: Once again install erpnext app for new site

bench --site install-app erpnext
bench --site install-app erpnext

Step4: Setup production

bench setup nginx
sudo service nginx reload
sudo bench setup production vm_user_name_goes_here

Note: Reconfigure nginx server once to avoid any configuration issue.



I get

IOError: [Errno 13] Permission denied: ‘/home/frappe/frappe-bench/config/nginx.conf’

Should I use “sudo” ?

Hi @Obinna_Ukwueze

Ideally you shouldn’t need to. Are you logged in as Frappe user?

Also, have you dropped the site already? If not, we could still try a few steps to troubleshoot and get it working


Thank you everyone, this worked like a charm.

Grateful to @sunilsrikumar and @wale … may the force always abide.