Unable to use erpnext on mobile

Hello every one,
i have installed erpnext on my server and i am testing it for my construction company. but i am unable to use it on my mobile with erpnext mobile app , it gives me 417 error. i also created account on frappe cloud and tried to use that account on my android mobile, but still it gives me 417 error. please help me out.
thanks

@umartoru

Welcome.

Some searching may give some clues.

Unable to login on self-hosted ERPnext using mobile app

Hope it helps.

1 Like

Unfortunately, the mobile app doesn’t work for v13 yet.

Did you check previous discussions before posting this?

thank you so much , i have installed the app mentioned , it works fine with frappe cloud account. but it is not connecting with my server ip address. when i only provide the ip address it says “error”, when i provide ip address with http:// IP address , then it say “failed host lookup http://” . thank you for your help