Error: <class ‘PermissionError’>, [Errno 13] Permission denied: file: /usr/lib/python3/dist-packages/supervisor/xmlrpc.py line: 560

Ali_Hassan · November 1, 2022, 12:42pm

I have followed your steps but I still get the following error.

yarn run v1.22.19
$ node esbuild --production --apps idea_management --run-build-command
clean: postcss.plugin was deprecated. Migration guide:
https://evilmartians.com/chronicles/postcss-8-plugin-migration
File                                                        Size

 DONE  Total Build Time: 367.425ms

clean: postcss.plugin was deprecated. Migration guide:
https://evilmartians.com/chronicles/postcss-8-plugin-migration
clean: postcss.plugin was deprecated. Migration guide:
https://evilmartians.com/chronicles/postcss-8-plugin-migration
clean: postcss.plugin was deprecated. Migration guide:
https://evilmartians.com/chronicles/postcss-8-plugin-migration
 WARN  Cannot connect to redis_cache to update assets_json
 WARN  Cannot connect to redis_cache to update assets_json
 WARN  Cannot connect to redis_cache to update assets_json
Done in 3.81s.
$ supervisorctl restart frappe:
unix:///var/run/supervisor.sock no such file
ERROR: 
Traceback (most recent call last):
  File "/usr/local/bin/bench", line 8, in <module>
    sys.exit(cli())
  File "/usr/local/lib/python3.10/dist-packages/bench/cli.py", line 127, in cli
    bench_command()
  File "/usr/lib/python3/dist-packages/click/core.py", line 1128, in __call__
    return self.main(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/click/core.py", line 1053, in main
    rv = self.invoke(ctx)
  File "/usr/lib/python3/dist-packages/click/core.py", line 1659, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
  File "/usr/lib/python3/dist-packages/click/core.py", line 1395, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/usr/lib/python3/dist-packages/click/core.py", line 754, in invoke
    return __callback(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/bench/commands/make.py", line 181, in new_app
    new_app(app_name, no_git)
  File "/usr/local/lib/python3.10/dist-packages/bench/app.py", line 541, in new_app
    install_app(app, bench_path=bench_path)
  File "/usr/local/lib/python3.10/dist-packages/bench/app.py", line 589, in install_app
    bench.reload()
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/render.py", line 126, in wrapper_fn
    return fn(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/bench/bench.py", line 151, in reload
    restart_supervisor_processes(bench_path=self.name, web_workers=web)
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/bench.py", line 304, in restart_supervisor_processes
    bench.run(f"{sudo}supervisorctl restart {group}")
  File "/usr/local/lib/python3.10/dist-packages/bench/bench.py", line 48, in run
    return exec_cmd(cmd, cwd=cwd or self.cwd)
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/__init__.py", line 155, in exec_cmd
    raise CommandFailedError
bench.exceptions.CommandFailedError

ERP_Implementer1 · November 3, 2022, 4:55pm

Try:

Sudo service supervisor restart

Usman_Ali · November 6, 2022, 3:09pm

rbr_elite · November 11, 2022, 1:43pm

Still didn’t work?
This method worked for me:

Create a group called supervisor, and add user into that group

sudo groupadd supervisor
sudo usermod -a <user> -G supervisor

Now edit supervisor.conf

sudo nano /etc/supervisor/supervisor.conf

and add as follows:

[unix_http_server]
file=/var/run/supervisor.sock ; (the path to the socket file)
chmod=0770 ; socket file mode (default 0700)
chown=<user>:supervisor

then restart supervisord

sudo supervisorctl reload

or

sudo service supervisor restart

realespee · November 12, 2022, 12:30am

This worked for me perfectly, thanks @rbr_elite

saleemdev · December 15, 2022, 8:17pm

Worked for me.

Thankyou

Julinium · December 21, 2022, 10:11am

Hi. Thanks for helping.

Your solution may make things work but I think it is not security-wise as it gives permissions to any user to read and execute anything inside /home/frappe directory.

Isn’t that what that command does ?

adam26d · December 21, 2022, 1:17pm

should be
supervisord.conf

rbr_elite · December 22, 2022, 4:35am

Yes. I forgot to change it. Thanks

deku · December 28, 2022, 1:06pm

works!
After making the permission modifications as indicated,
in my case I wanted to update bank; I did this: restart services with,

sudo service supervisor restart

Before using bench update or bench update --reset again.

jrd2017 · December 29, 2022, 6:10pm

I had the same error on my Debian 11 instance. I solved it by removing the supervisor and rebooting the system before the new installation.

SanaullaHaq · January 5, 2023, 6:11am

wale · February 3, 2023, 2:14pm

Thanks for this… I only added the lines in supervisord.conf though. Doing that and restarting supervisor was sufficient to clear the error

Kind regards,

scdanieli · February 21, 2023, 7:08pm

Yes, that’s what the command does. And it’s not recommended!

Anyways, here is the corresponding bug report for this issue.

Julinium · February 21, 2023, 10:20pm

Welcome back @scdanieli. I hope the two years gap was filled by good things

You’re right, the bug report indicates what really is missing. I already made it work manually by setting the correct chmod and chown values in /etc/supervisor/supervisord.conf as described in this guide for Archlinux.

Hopefully it will get fixed soon.

charleyarnold · February 22, 2023, 11:48am

Hi, I tried these commands:

sudo service supervisor stop
sudo service supervisor start

But am still getting the same error for bench restart

root@vmi934288:/home/calmh/myfrappe# sudo bench restart
$ supervisorctl restart frappe:
unix:///var/run/supervisor.sock no such file
ERROR:
Traceback (most recent call last):
File “/usr/local/bin/bench”, line 8, in
sys.exit(cli())
File “/usr/local/lib/python3.10/dist-packages/bench/cli.py”, line 127, in cli
bench_command()
File “/usr/local/lib/python3.10/dist-packages/click/core.py”, line 1130, in call
return self.main(*args, **kwargs)
File “/usr/local/lib/python3.10/dist-packages/click/core.py”, line 1055, in main
rv = self.invoke(ctx)
File “/usr/local/lib/python3.10/dist-packages/click/core.py”, line 1657, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/usr/local/lib/python3.10/dist-packages/click/core.py”, line 1404, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/usr/local/lib/python3.10/dist-packages/click/core.py”, line 760, in invoke
return __callback(*args, **kwargs)
File “/usr/local/lib/python3.10/dist-packages/bench/commands/utils.py”, line 41, in restart
Bench(“.”).reload(web, supervisor, systemd)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/render.py”, line 126, in wrapper_fn
return fn(*args, **kwargs)
File “/usr/local/lib/python3.10/dist-packages/bench/bench.py”, line 151, in reload
restart_supervisor_processes(bench_path=self.name, web_workers=web, _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/bench.py”, line 315, in restart_supervisor_processes
failure = bench.run(f"{sudo}supervisorctl restart {group}", _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/bench.py”, line 48, in run
return exec_cmd(cmd, cwd=cwd or self.cwd, _raise=_raise)
File “/usr/local/lib/python3.10/dist-packages/bench/utils/init.py”, line 158, in exec_cmd
raise CommandFailedError
bench.exceptions.CommandFailedError

rmeyer · February 22, 2023, 2:01pm

This is the correct solution (only the second part, not the chmod -R o+rx)

charleyarnold · February 22, 2023, 8:24pm

I have tried adding those lines, even reinstalled still facing same error;

error

scdanieli · February 23, 2023, 2:16pm

Other config file(s) may be corrupted as well. Can you check if have a config file for your bench in /etc/supervisor/conf.d/ and if so, post the content of /etc/supervisor/conf.d/your_bench.conf - So I can compare it to a working one.

ankush · February 24, 2023, 11:24am

This was fixed recently by @gavindsouza

Update bench to latest version.